Frequently Asked Questions

Renting a storage unit for the first time? You’re not alone! Whether you’re moving, downsizing, or just need extra space, Westward Self Storage in Walnut, CA, is here to make your experience easy and stress-free. Below are answers to some of our most frequently asked questions.

How to Choose Your Storage Unit

What size storage unit do I need?

Choosing the right size depends on what you’re storing. A 5x5 unit is great for boxes or seasonal items, while a 10x20 or larger unit can fit furniture, appliances, or even a vehicle. Not sure what size you need? Contact our on-site team — we’re happy to help you decide.

Can I tour the facility before renting?

Absolutely! Stop by our Walnut, CA location for a quick tour. You’ll see our clean, secure units and get a better idea of what fits your needs.

How to Rent Your Storage Unit

Can I rent or reserve a unit online?

Yes! You can easily rent or reserve your unit online at westwardstorages.com. The entire process takes just minutes.

What do I need to bring when renting?

You’ll need a valid photo ID (driver’s license or state ID) and a payment method.

How long is the rental term?

All of our rentals are month-to-month, so you’re never locked into a long-term contract.

Payment & Insurance

How do I pay my bill?

We make payment simple — pay online, by phone, or in person at our office. You can even set up autopay to make sure you never miss a payment.

Is insurance required?

Yes, for your protection all stored property must be insured. You can use your own policy or purchase affordable coverage through our facility.

Security, Features, & Amenities

Is the facility secure?

Yes! Our property is equipped with 24-hour digital video surveillance, electronic gate access, and well-lit grounds for your peace of mind.

Do you have drive-up units?

Yes, we offer convenient drive-up access units for easy loading and unloading.

Can I store vehicles, boats, or RVs?

Yes! We have secure outdoor and enclosed vehicle storage options available. Contact us for current availability.

Moving & Storage Tips

Any packing tips for storage?

Label your boxes clearly, use sturdy containers, and place heavy items on the bottom. Leave a walkway so you can easily access items later.

Do you sell moving supplies?

Yes — we carry locks, boxes, and packing supplies right at our office for your convenience.

Questions We Didn’t Cover?

Did we miss something?

We’re here to help! Call us at 909-595-2039, visit us at 3859 Valley Blvd., Walnut, CA 91789, or contact us online through our Contact Page.

Our friendly team will be happy to answer any questions you have about self-storage in Walnut, CA.