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Frequently Asked qUestions

Where is Westward Storage located?

Our facility is located at 3859 Valley Boulevard in Walnut, California 91789. We’re right off of California State Highway 57, just south of the interchange between Interstate 10, California 57, and California 71, making us accessible from just about anywhere in the area. Whether you live right here in Walnut or in any of the surrounding communities of San Dimas, Pomona, La Verne, Rowland Heights, Covina, Chino, La Puente, or Diamond Bar, we can be your best choice. We’re also the closest facility to California Polytechnic University, Pomona and Mt. Sac, so students are welcome. Visit our facility page to get directions from your location or call our office today to speak with our friendly team.

What are your office hours?

We’re here to serve you and give you the assistance you need seven days a week, Monday through Sunday. Stop by between the hours of 8:00 a.m. and 5:00 p.m. Monday through Saturday or 9:00 a.m. to 1:00 p.m. on Sunday. Now you can always get the answers you need to have a successful move when you need it most: on your moving day!

When can I access my unit?

Gate Hours are 6:30 AM until 7:00 PM daily. 

How can I pay my bill?

You can pay your bill using any major form of payment, including credit cards, money orders, and checks. If you want even more convenience, sign up for our online bill pay program, which allows you to pay your bill from the comfort of home on any device that has an internet connection. You can even pay on the go from your phone or tablet or pay your rent while you’re sitting in front of the television. Ask our team how to get set up.

What security features does Westward Storage offer?

We know that security is your biggest concern, so we’ve made it first and foremost in our plan to offer a great place for you to store. Our property is surrounded by perimeter fencing and entry is controlled by an electronic gate that only allows tenants and employees onto the facility. Furthermore, we secure every unit, even when not in use, and keep a watchful eye on things throughout the day and night with a system of security cameras. Finally, our manager lives on the property in an apartment we provide, adding another layer of security you won’t find at many other facilities. If you have any questions or concerns, please don’t hesitate to ask our team.

Where can I buy moving and packing supplies?

Right here in our office, that’s where! We carry a wide selection of boxes, wraps, tape, moving blankets, and everything else you need to complete your moving and storage project. All of these items are always in stock and priced competitively, ensuring that you’ll always be getting the best deal on your move. Ask our team about the right supplies for your needs and we’ll get you set up!


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